Account Executive

About the Company

Immediate need for experienced landscaping Account Manager for a full-time position in the Greater Cincinnati/Northern Kentucky area. Opportunity for growth is available. Pay is dependent upon experience. Excellent benefits.

About the Role

Account managers serve as the primary contact for clients, ensuring that the company has a sustained, long-term, loyal relationship. AMs achieve client satisfaction with the work performed and fully leverage relationships to benefit the client and Creative Image. AMs are responsible for the management of a client portfolio of multiple key clients, focusing on maximizing revenue, growth, and client retention.

Responsibilities

• Client relations
• Develop and maintain long-term, loyal client relationships, which lead to 100% renewals of each account within the customer portfolio
• Develop and maintain a personification schedule, and perform site walk-throughs and formal meetings with customers that ensure high quality and service expectations are met
• Proactively present site enhancement ideas to existing customers
• Lead and facilitate the resolution of customer problems or concerns; proactively assist in resolving issues with customer service when needed
• Focus on developing personal relationships with customers as well as the next level above and below main contact
• Sales
• Responsible for maximizing work opportunities and achieving work order sales that meet company goals
• Identify areas of opportunity to increase account growth and drive revenue
• Earn new work through referrals from existing customer base
• Responsible for accurate estimates and takeoffs as needed
• Sell and maintain acceptable gross margins for contract and work orders that meet branch budgets
• Production
• Participate in production meeting and assist with overall leadership of office
• Communicate regularly with production personnel to ensure that customer service and production teams are coordinated on serving customers
• Coordinate site visits with production team to assure that consistent and timely site visits occur
• Administrative/other
• Complete all required documentation in the sales process (sales reporting, estimates, contracts, work orders)
• Maintain satisfactory days to pay for accounts receivable on assigned accounts
• Other tasks and duties as assigned

Qualifications

• Landscape design experience and proven sales experience in the landscaping industry
• 2+ years’ experience in the local marketplace
• Ability to generate customer solutions and proposals that are on point, creative, and that stay consistent with the brand image of the company
• Ability to network with and facilitate the networking of large groups of company personnel with industry and trade contacts within the marketplace
• 2 or 4 year degree in landscape related field, or extensive green industry experience as well as management experience

Required Skills

• Proven sales experience in the landscaping industry
• Ability to generate customer solutions and proposals
• Strong networking skills

Preferred Skills

• Experience in landscape design
• Management experience in the green industry

Pay range and compensation package

Base pay range is $60,000 - $80,000 (depending upon experience) plus commission; profit sharing begins after first full year of employment. Benefits package includes generous paid time off, 401K, company vehicle, company paid insurance, and health reimbursement account.

Equal Opportunity Statement

Please Note: Background and drug tests required. Must be employable in the United States, have a valid drivers license and be insurable. Equal opportunity employer.