Application Support analyst- Unix/Linux, SQL, ITIL - Unix/Linux, SQL, ITIL

Position Description

Company Profile:

Founded in 1976, CGI is among the largest independent IT and business consulting services firms in the world. With 94,000 consultants and professionals across the globe, CGI delivers an end-to-end portfolio of capabilities, from strategic IT and business consulting to systems integration, managed IT and business process services and intellectual property solutions. CGI works with clients through a local relationship model complemented by a global delivery network that helps clients digitally transform their organizations and accelerate results. CGI Fiscal 2024 reported revenue is CA$14.68 billion and CGI shares are listed on the TSX (GIB.A) and the NYSE (GIB). Learn more at cgi.com.

Job Title: Application Support analyst- Unix/Linux, SQL, ITIL - Unix/Linux, SQL, ITIL

Position: Application Support analyst- Unix/Linux, SQL, ITIL - Unix/Linux, SQL, ITIL

Experience: 5 - 7 Years

Category: IT Infrastructure

Main location: Chennai

Position ID: J0726-0596

Responsibilities

Direct Responsibilities

• As the applications to be supported are Client focused , high professional support service is expected
• Supporting Application end to end, Managing issue and Incident
• Monitor and Troubleshoot
• Communicate with stakeholder to inform, investigate and alert about issue.
• Skill in creating and maintaining the knowledge base
• Knowledge in writing/reading scripts (ksh..)
• Creating Application support/technical documentation
  
  

Contributing Responsibilities

• Creating Application support/technical documentation
• Skill in creating and maintaining KEDB
  
  

Technical & Behavioral Competencies

• Knowledge and experience with HP-UX/LINUX OS
• Experience with Unix scripting
• Knowledge and experience with Database ( Sybase , Oracle )
• Experience with PL/SQL
• Devops (Ansible, Jenkins, YML)
• Experience and Knowledge in AI Tools
• Experience in Terraform
  
  

Specific Qualifications:

• Knowledge of ITIL.
• Bachelor’s degree required; advanced degree considered a plus.
• Minimum 5 and Maximum 8 years financial industry experience
  
  

Skills Referential (Required Knowledge, Skills And Abilities)

Technical Skills:

• HP-UX/LINUX OS & DBA SQL
• Devops Tools
• AI knowledge
• ITIL
  
  

Behavioral Skills:

• Ability to collaborate / Teamwork
• Creativity & Innovation / Problem solving
• Communication skills - oral & written
• Ability to share / pass on knowledge
  
  

Education Level: Bachelor Degree or equivalent

Location: Chennai, India

Life at CGI:

It is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons

Come join our team, one of the largest IT and business consulting services firms in the world.

Your future duties and responsibilities

Required Qualifications To Be Successful In This Role

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

That same commitment to fairness extends to how we use technology. To support our recruitment team, AI tools may be used to help assess applications though they never replace human judgement. All hiring decisions remain entirely in the hands of our recruitment professionals.

Come join our team—one of the largest IT and business consulting services firms in the world.