Associate Digital Product Management

Job Description

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

At Loyalty Partner Solutions GmbH we are pioneers and technology leaders in high-performance loyalty management software for the airline, retail, travel, and transportation sectors. Headquartered in Munich, with teams around the world, we develop comprehensive software solutions for the operation of complex customer loyalty programs, which we implement for our clients worldwide.

We develop long-term partnerships with our clients, advise them on their digitalization journey, work on innovative ideas together, and put them into practice.

Among the companies that count on our know-how are Lufthansa, for its frequent flyer program Miles & More, Deutsche Bahn AG for its BahnCard and BahnBonus programs, PAYBACK, and international air carriers such as China Southern Airlines and United Airlines.

Role & Responsibilities

The Product Owner will Join forces with product management, sales, and other stakeholders to shape the overall vision of our product platform.

Key Responsibilities

• Prioritize customer value and tangible business benefits in your work.
• Craft the best possible customer solutions leveraging our product's capabilities.
• Stay ahead by monitoring market and customer needs to forge innovative platform features.
• Work closely with the development team to devise creative solutions that innovate our customers business.
• Craft and refine user stories, setting clear story acceptance criteria with an MVP-focused approach.
• Ensure the Product Backlog remains clear, visible, and comprehensible for all stakeholders.
  
  

Minimum Qualification

• You have 3 - 8 years of experience as a Product Owner and in Software Engineering, particularly having worked with complex back-end systems or integration projects on a software platform, and in an agile setup.
• You have strong decision-making skills, focusing on customer value and return on investment.
• You have showcased your strong analytical and problem-solving skills, coupled with a decisive leadership approach to tackle challenges.
• You have the ability to understand technical implications of requirements, considering architecture, security, and performance.
• You are familiar with SaaS and cloud-based applications, preferably AWS.
• You have experience using SQL and Java, and basic knowledge of Web services (Rest).
• Previous experience with loyalty or CRM systems is advantageous.
• You are willing to adapt to different time zones according to project needs.
  
  

Qualifications

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

About Us

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.