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Auxo AI - Microsoft Dynamics 365 CRM Engineer
Actively Reviewing
Auxo AI
Job Description
Job Summary
We are seeking a mid-level Microsoft Dynamics 365 CRM Engineer with strong experience in Dynamics 365 Sales and Customer Service Hub, along with hands-on expertise in the Power Platform. The ideal candidate will be proficient in customization, configuration, and development using C# and .NET, and capable of delivering scalable CRM solutions aligned with business needs.
Key Responsibilities
We are seeking a mid-level Microsoft Dynamics 365 CRM Engineer with strong experience in Dynamics 365 Sales and Customer Service Hub, along with hands-on expertise in the Power Platform. The ideal candidate will be proficient in customization, configuration, and development using C# and .NET, and capable of delivering scalable CRM solutions aligned with business needs.
Key Responsibilities
- Design, develop, and maintain solutions within Microsoft Dynamics 365 CRM (Sales & Customer Service Hub)
- Customize and configure CRM entities, forms, views, business rules, and workflows
- Develop plugins, custom workflows, and integrations using C# and .NET
- Build and extend solutions using Power Platform components :
- Power Apps (Model-driven apps)
- Power Pages
- Power Automate
- Integrate Dynamics 365 with external systems and APIs
- Participate in solution design discussions and provide technical recommendations
- Troubleshoot, debug, and optimize CRM applications
- Support deployment activities and manage solutions across environments
- Collaborate with functional teams to translate business requirements into technical solutions
- 4-7 years of experience working with Microsoft Dynamics 365 CRM
- Strong experience with :
- Dynamics 365 Sales
- Customer Service Hub
- C#, .NET, and plugin development
- Web services, APIs, and integrations
- Power Apps
- Power Automate
- Power Pages
- Experience with Dataverse and CRM data modeling
- Knowledge of solution management and deployment best practices
- Familiarity with JavaScript and HTML for CRM form customization
- Strong problem-solving and analytical skills
- Experience with HubSpot CRM
- Exposure to Dynamics 365 Finance & Operations (FnO)
- Knowledge of Azure services (Functions, Logic Apps, Service Bus)
- Experience with CI/CD pipelines (Azure DevOps)
- Microsoft certifications (e.g., PL-200, PL-400, MB-210, MB-230)
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