Business Development & Client Success Associate

Business Development & Client Success Associate

Location: Hyderabad (On-site)

Experience: 2–4 Years

About Ebani

Ebani is an integrated Advertising, Branding, Production and Technology company with over 25 years of experience creating meaningful brand experiences.

As we enter an exciting phase of expansion, combining world-class advertising with AI-powered technologies, Digital Signage, immersive experiences, content creation, and global business opportunities, we are building a new generation of professionals who want to redefine the future of the advertising industry.

If you're someone who wants to learn, grow, build relationships, and become a future business leader, this role is for you.

About the Role

This is not a traditional sales role.

This is a client-facing, growth-oriented role designed for individuals who enjoy solving business problems, building meaningful client relationships, and contributing to business growth.

You will work closely with the Business Head and Manager – Client Success & Business Growth, supporting business development initiatives while learning every aspect of an integrated advertising agency.

You will participate in client meetings, presentations, strategy discussions, proposal development, project coordination, and business development activities while developing a strong understanding of branding, digital marketing, AI, production, technology, and integrated communications.

Key Responsibilities

Business Development

• Research prospective clients across multiple industries.
• Generate qualified leads through LinkedIn, networking, cold outreach, referrals, exhibitions, and industry events.
• Schedule meetings with decision-makers.
• Maintain a healthy business pipeline.
• Support proposal preparation and commercial documentation.
• Participate in business presentations and pitches.

Client Success

• Build strong relationships with assigned clients.
• Understand client requirements and business objectives.
• Coordinate with internal teams to ensure timely project delivery.
• Support account growth through proactive engagement.
• Maintain excellent client communication throughout the project lifecycle.

Sales Support

Assist the Business Head and Manager in:

• Pitch Deck Creation
• Proposal Development
• Client Meetings
• Requirement Gathering
• Meeting Minutes
• Follow-up Communication
• Account Reviews

Project Coordination

Coordinate projects across:

• Branding
• Social Media
• AI Content
• Corporate Films
• Websites
• Digital Marketing
• Performance Marketing
• Events
• Print Production
• Outdoor Media
• Exhibition Design
• Digital Signage
• Interactive Technology

Market Intelligence

• Monitor industry trends.
• Identify new business opportunities.
• Study competitors.
• Research emerging AI and marketing technologies.
• Share insights during weekly business meetings.

Reporting

Maintain accurate updates on:

• Leads
• Opportunities
• Client Meetings
• Revenue Pipeline
• CRM
• Weekly Activity Reports
• Proposal Tracker

Qualifications

• Bachelor's degree in Marketing, Business Administration, Advertising, Communications, Public Relations, or related disciplines.
• 2–4 years of experience in Advertising, Branding, Digital Marketing, SaaS, IT Services, or B2B Business Development.

Required Skills

Business

• Lead Generation
• Prospect Research
• Client Communication
• Business Development
• Proposal Preparation
• Presentation Skills
• Relationship Building

Digital & AI

Working knowledge of:

• Claude
• ChatGPT
• Gemini
• Canva AI
• Gamma
• HubSpot
• Hootsuite
• Meta Business Suite
• LinkedIn Sales Navigator
• Google Workspace
• Microsoft Office

Personal Attributes

We are looking for someone who is:

• Curious
• Proactive
• Well-organized
• Confident
• Well-spoken
• Presentable
• Professional
• Highly accountable
• Passionate about learning
• Excited about AI and the future of advertising

Growth Opportunity

This role is designed to develop future leaders.

You will receive direct exposure to:

• CXO Meetings
• Fortune 500 Clients
• Global Clients
• Integrated Marketing
• AI Workflows
• Production
• Branding
• Strategy
• Technology
• Business Development

Successful candidates will have the opportunity to progress into Client Success Managers and Business Growth Leaders within the organization.