Business Head - Chandigarh

About Cult - Curefit Healthcare Pvt Ltd, founded in 2016, is India’s largest fitness company and wellness platform. Cult, from the house of Curefit, was established with a mission to make fitness easy, fun and accessible to everyone, and has emerged as a community celebrating the joy of fitness. The brand today offers a range of fitness services ranging from group workouts, gyms and personalized fitness solutions, as well as an expansive selection of quality fitness products for the everyday athlete. The company’s vision is to empower everyone towards an active and healthier lifestyle through innovative fitness solutions, enabled by technology.

Role Overview : We’re looking for someone who wants to run the business, not just manage it.

This role will own the performance of a premium fitness network across revenue, profitability, operations, service quality, and member experience. You will be the single-threaded owner for how the network performs day to day and how it grows over time. If you are equally comfortable reading a P&L, coaching club managers, fixing execution gaps, improving member retention, and raising the bar on experience this role is for you.

What You’ll Own

• Full P&L ownership for a premium gym network
• Revenue growth across memberships, renewals, personal training, and other income streams
• Cost discipline across manpower, procurement, maintenance, and club-level operating expenses
• Operational consistency and execution quality across all locations
• End-to-end member experience, retention, service recovery, and premium brand delivery
• Performance management of club managers and network teams
• Building systems, dashboards, reviews, and accountability rhythms that scale.

What You’ll Do

• Run the business performance of the entire network like an owner
• Track daily, weekly, and monthly KPIs across sales, retention, utilization, staffing, service quality, and profitability
• Identify where money is being made, where it is leaking, and fix it fast
• Lead club managers closely and ensure every location meets commercial and operating targets
• Improve member retention and experience by tightening execution across onboarding, training delivery, complaint handling, cleanliness, and service standards
• Build strong operating cadences including reviews, audits, SOPs, and action follow-through
• Partner with founders and central teams to solve problems, improve unit economics, and scale what works
• Step into the details when needed, but always keep the bigger business picture in view.

What Makes Someone Successful Here

• Strong business ownership mindset
• High comfort with numbers, targets, and accountability
• Ability to move between strategy and ground execution quickly
• Strong people leadership without losing operational sharpness
• Bias for action, speed, and solving problems without hand-holding
• Good taste in customer experience and premium service delivery.

Ideal Candidate

• 5+ years of experience in business operations, P&L management, category leadership, or multi-unit operations
• Background in distribution sales, hospitality, retail, wellness, consumer services, or other high-touch operating businesses preferred
• Proven track record of driving growth, improving profitability, and managing teams
• Strong analytical and decision-making skills.
• Excellent communication and stakeholder management ability.