Cafe Manager

Job Description

Key Responsibilities:

Oversee daily operations, including opening and closing procedures

Lead, train, and manage front-of-house and kitchen staff to ensure excellent service

Monitor inventory levels and place orders to avoid shortages or overstocking

Ensure compliance with health, safety, and food hygiene regulations

Maintain high levels of cleanliness and organization across the caf

Handle customer feedback, complaints, and special requests professionally

Manage cash registers and daily financial reporting

Create staff schedules and ensure adequate coverage during peak hours

Work with marketing or management to plan and promote seasonal specials, events, or loyalty programs

Monitor sales, costs, and profitability, and recommend improvements when needed

This job is provided by Shine.com