Client co ordinator

Careerline Education Foundation, established in 2000, has been a pioneer in Standardized Test Preparation and Study Abroad Counseling, adhering to its motto, "Excellence in Education." With a strong leadership legacy and expertise in international education, the foundation has guided over 10,000 students in achieving their academic ambitions abroad. Careerline collaborates with global educational organizations such as NAFSA, ICEF, and IEAA, and offers comprehensive services, including student exchange programs, international university partnerships, and credit transfer guidance for Indian institutions. The organization is known for its certified counselors and a multi-layered coaching system, earning a reputation as a trusted advisor in the education sector.

This is a full-time on-site role for a Client Coordinator based in Surat. The Client Coordinator will be responsible for providing exceptional customer service to clients, ensuring high levels of customer satisfaction and experience. Daily tasks include addressing client inquiries, coordinating between teams, organizing schedules, maintaining accurate documentation, and ensuring seamless communication. The role demands efficiency, problem-solving skills, and the ability to manage multiple priorities.

• Strong Customer Service and Customer Satisfaction skills to deliver a positive client experience.
• Excellent Communication skills to effectively liaise with clients and internal teams.
• Superb Organization Skills to manage schedules, documentation, and ensure smooth coordination of client services.
• Ability to foster Customer Experience improvements through attention to detail and proactive problem-solving.
• Proficiency with common business software and tools.
• Prior experience in counseling or client coordination is a plus.
• A degree in Business Administration, Communication, or a related field is preferred.