Community Manager

Company Description OC Social India operates Off Court, North Bangalore’s first premium multi-sport lifestyle club that brings sport, wellness, and exceptional food together in one destination. Located in Bettahalasuru, the club is designed for people who live and work in North Bangalore and seek a high-quality, community-focused experience. Off Court offers members a space to play, relax, socialize, and prioritize their well-being. The environment is dynamic, hospitality-driven, and centered on creating memorable experiences for guests and members. Team members join a growing brand that values service excellence, community engagement, and an active lifestyle.

Role Description This is a full-time, on-site Community Manager role based in Bengaluru. The Community Manager will build and nurture a vibrant member community by welcoming new members, understanding their preferences, and ensuring a consistently positive on-ground experience. Day-to-day responsibilities include engaging with members and guests, responding to inquiries and feedback, organizing and supporting events, and facilitating social and sports-based activities that drive participation. The role also involves managing community communication channels, coordinating with operations, F&B, and sports teams, and maintaining an active presence across the club’s spaces. The Community Manager will track member satisfaction, identify opportunities to improve engagement, and contribute ideas to strengthen the Off Court community and brand.

Qualifications

• Strong community engagement skills, with experience building relationships and creating a welcoming environment for diverse member groups.
• Proven experience in event coordination or hospitality operations, preferably in clubs, gyms, co-working spaces, hotels, or lifestyle brands.
• Excellent verbal and written communication skills, with the ability to handle member queries, feedback, and conflict resolution professionally.
• Organizational and time-management skills to juggle on-ground interactions, events, and administrative tasks in a fast-paced environment.
• Comfort using basic digital tools and social media platforms to support community updates, announcements, and member engagement.
• Customer-centric mindset, high level of ownership, and a proactive, hands-on approach to improving the member experience.
• Ability to work on-site with flexible hours, including evenings, weekends, and event days as required.
• Bachelor’s degree in Hospitality, Marketing, Communications, Sports Management, or a related field is preferred; relevant experience can substitute.
• Interest in sports, wellness, or lifestyle communities is an advantage.