Coupa System Administrator

Actively Reviewing

N-iX

Bengaluru Full-Time 4–8 yrs exp Posted 1 day ago · Apply by Sep 14, 2026

Job Description

N-iX is a global software development company founded in 2002, connecting over 2,400+ tech professionals across 40+ countries. We deliver innovative technology solutions in cloud computing, data analytics, AI, embedded software,IoT, and more to global industry leaders and Fortune 500 companies. Join us to create technology that drives real change for businesses and people across the world.

We are looking for a skilled Coupa System Administrator to join our team. This role ensures smooth system performance by managing incidents, troubleshooting issues, supporting end users, and maintaining system configurations.

Key Deliverables

Timely resolution of incidents and service requests based on SLA targets
Enables high system availability and performance
Effective communication to end users during incidents and changes
Minimal disruption during Coupa releases and updates
Continuous improvement of support processes

Core Responsibilities

Incident Management & Support: Monitor, log, prioritize, and resolve incidents
Troubleshooting: Diagnose and fix procurement, invoicing, and supplier issues
End User Support: Communicate and assist users effectively
System Administration: Manage roles, access, and configurations
Change & Release Support: Assist in deployments and UAT
Continuous Improvement: Enhance processes and documentation

Role Requirements

Strong communication and customer-service mindset
Experience with Coupa administration
Understanding of Source-to-Pay processes
Experience with incident management and troubleshooting Familiarity with ticketing tools

We offer*:

Flexible working format - remote, office-based or flexible
A competitive salary and good compensation package
Personalized career growth
Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)
Active tech communities with regular knowledge sharing
Education reimbursement
Memorable anniversary presents
Corporate events and team buildings
Other location-specific benefits
not applicable for freelancers