CRM Administrator

Join Standex Electronics as a CRM Administrator, supporting our global Sales and Marketing teams through the day-to-day administration, configuration, and optimization of the Salesforce & QuickBase CRM platforms. This role partners closely with business stakeholders to improve processes, maintain data integrity, and ensure the CRM system is effectively supporting business goals.

What You’ll Do

• Serve as the system administrator for the Salesforce & QuickBase CRM platforms across the Electronics business
• Assist in the transition of QuickBase users & processes to the Salesforce platform
• Configure and maintain CRM objects, fields, page layouts, validation rules, flows, and approval processes
• Manage user access, profiles, permission sets, roles, and security settings
• Support the business by translating business requirements into scalable solutions
• Build and maintain dashboards to provide visibility into pipeline, performance, and key KPIs
• Monitor data quality and implement processes for data cleansing, validation, and governance
• Support integrations with third-party systems (e.g., ERP, marketing automation, CLM, BI tools)
• Assist with CRM releases, testing, deployment, and user training
• Document system configurations, processes, and best practices
• Act as a liaison between business users and external partners or developers
• Proactively identify opportunities to improve automation, usability, and adoption
• Ensure adoption and sustainability of the CRM platform
• Develop user training material and SOPs
• Manage the training of new and existing users
• Troubleshoot system issues with users
• Develop and maintain successful internal customer relationships
• Continuously monitor advancements in Salesforce & QuickBase technology & features
• Partner with Director of Commercial Excellence on evolving CRM roadmap

What You’ll Bring

• 2–5+ years of experience administering Salesforce or Quickbase in a production environment
• Strong understanding of Salesforce core functionality, including:
• Objects, relationships, and data models
• Flows, validation rules, and automation tools
• Reports and dashboards
• Experience managing users, security, and permissions
• Strong analytical and problem-solving skills
• Ability to communicate effectively with both technical and non-technical stakeholders

What We Value

• Salesforce Administrator Certification
• Experience with Sales Cloud, Service Cloud, Marketing Cloud and/or Revenue Cloud
• Familiarity with Salesforce integrations, APIs, or middleware tools
• Experience working in a matrixed or cross-functional environment