Customer Relations Executive

Position: Customer Relationship Executive (CRE) – Junior Level

Location: Hyderabad

Experience: 1-3 years (Freshers with strong skills preferred)

Company Overview

FarmRobo Technologies Pvt Ltd, headquartered in Hyderabad, is revolutionizing traditional farming with innovative automated solutions. We empower farmers and agri-businesses with cutting-edge technology to boost productivity, efficiency, and sustainable growth.

Position Overview

As a CRE, you'll be the primary point of contact for farmers, dealers, and franchisees, ensuring exceptional post-sales experiences. Foster long-term relationships, resolve queries, and collaborate with internal teams to align our mission with customer needs.

Key Responsibilities

• Customer Engagement & Retention: Build rapport, resolve issues, conduct follow-ups, and drive loyalty through personalized support.
• Support & Communication: Educate on products/services, assist with installation/troubleshooting, and update customer databases.
• Feedback & Improvement: Gather insights, analyze trends, and recommend enhancements.
• Reporting & CRM: Track metrics, maintain records, and provide actionable reports.

Key Skills & Qualifications

• Languages: Fluent in Telugu, Hindi, and English (read & speak); additional languages a plus.
• Skills: Customer-centric mindset, problem-solving, Agri-machinery knowledge, CRM proficiency, strong communication & organization.
• Education: Graduate in Agriculture, Business, or related field (certifications advantageous).
• Experience: 1-3 years in customer-facing roles (Agri/rural sectors preferred).

Why Join Us?

Be part of a dynamic team transforming Indian agriculture with next-gen AgriTech!

Apply Now:

Send your resume to [email protected]