Dsa

Company Description VIVADI MANAGEMENT SERVICES PRIVATE LIMITED is a management and services organization based in New Delhi, India. The company operates from Sadhna Enclave and serves clients across the region with a focus on reliable, process-driven support. As a growing business, it offers opportunities for team members to contribute to operational efficiency and client satisfaction. Professionals joining the organization can expect a structured environment with an emphasis on accountability and service quality.
Role Description This is a full-time, on-site DSA role located in Delhi, India. The DSA will be responsible for engaging with prospective and existing customers, explaining products or services clearly, and supporting them through application or onboarding processes. Daily activities include field visits or in-office interactions, collecting and verifying customer information, maintaining accurate records, and following up on leads to achieve assigned targets. The role also involves coordinating with internal teams to resolve customer issues promptly, ensuring compliance with company policies, and providing regular status updates to supervisors. The DSA is expected to maintain professional conduct, uphold data confidentiality, and contribute to a positive customer experience.
Qualifications

• Strong communication and interpersonal skills, with the ability to engage confidently with diverse customers.
• Basic proficiency in using smartphones, office applications, and digital tools for data entry and reporting.
• Ability to work in a field- or office-based environment, manage time effectively, and meet performance targets.
• Good problem-solving skills, attention to detail, and a customer-focused mindset.
• Prior experience in sales, customer service, or field operations is preferred but not always mandatory.
• Minimum educational qualification: high school diploma or equivalent; higher education is an advantage.
• Comfort working on-site in Delhi and willingness to travel locally as required.