Front Office Assistant

Company Description

Radisson Hotel Group is a global hospitality leader with over 1,600 hotels across 100+ countries. Known for its "Every Moment Matters" brand promise and signature "Yes I Can!" service ethos.

Role Description

This is a full-time, on-site role for a Front Office Assistant located in Ahmedabad. The role involves handling phone inquiries, aiding in guest requests, and ensuring a smooth check-in and check-out experience for guests. The candidate will contribute to creating a warm and professional atmosphere within the hotel lobby while assisting in daily front desk operations.

Qualifications

• Strong Interpersonal Skills and excellent Phone Etiquette
• Experience in Appointment Scheduling and Administrative Assistance
• Proficiency in Clerical Skills and attention to detail
• Ability to work in a fast-paced environment with a focus on customer satisfaction
• Organizational and time management skills to support front office operations
• Proficient in using hotel management software and basic computer applications
• Previous experience in hospitality or customer service is a plus
• Hotel Management Degree/Diploma qualified candidate required