Front Office Executive

Company Description Ziearah Group Of Scholars is a people-first, growth-driven organization focused on empowering careers and building high-performing teams. The company offers comprehensive services in career development, corporate training, and professional upskilling for students, jobseekers, working professionals, and corporate clients. Its programs include interview preparation, public speaking and communication, resume writing, LinkedIn optimization, HR consulting, graphic design and branding, and financial literacy and accounting. Ziearah Group follows ISO-aligned processes, supports IAF-accredited certifications, and provides job placement assistance through practical, outcome-based learning. The organization operates with both online and offline flexibility and emphasizes small, focused steps toward long-term success.

Role Description The Front Office Executive is a full-time, on-site role based in Trivandrum. This position is responsible for managing reception duties, including greeting visitors, handling phone calls, and directing inquiries to the appropriate team members. The role involves maintaining visitor logs, managing appointment schedules, and ensuring the front office area is organized and welcoming. The executive will support customer service activities by responding to queries, providing accurate information about services, and coordinating with internal departments. Daily tasks also include handling basic administrative work such as document coordination, email communication, and assisting with meeting arrangements.

Qualifications

• Candidates should possess strong Front Office and Receptionist Duties skills, including visitor management and call handling.
• Candidates should possess excellent Communication and Customer Service skills to interact effectively with clients and team members.
• Candidates should possess solid Interpersonal Skills to build positive relationships and maintain a professional demeanor in diverse situations.
• Basic computer proficiency (MS Office, email, calendar tools) and the ability to manage appointments and records accurately.
• Prior experience in a front office, receptionist, or customer-facing role is preferred.
• Ability to work on-site in Trivandrum with reliability, punctuality, and attention to detail.
• Minimum educational qualification: higher secondary or diploma; a degree in business, administration, or related field is an advantage.