General Manager - Franchise Sales

The Old Delhi Restaurant was founded by Sahaj Chopra and Sahil Arya, driven by their passion for the rich culinary heritage of Old Delhi. The restaurant brings to life the nostalgic and authentic flavors of Mughlai cuisine, featuring signature dishes such as Nawabi lamb chop, Old Delhi-style butter chicken, and sizzling kebabs. Inspired by the traditions, stories, and taste of generations, The Old Delhi aims to create an unforgettable dining experience. Every dish reflects the founders' commitment to sharing the magic of puraani dilli's iconic cuisine.

This is a full-time on-site role for a General Manager - Franchise Sales, located in New Delhi. The General Manager will oversee franchise sales operations, drive customer satisfaction, manage key client relationships, lead a dynamic team, and implement effective sales strategies. Responsibilities also include ensuring optimal team performance, addressing customer needs, monitoring operational efficiency, and contributing to the growth of the franchise network.

• Strong skills in General Management and Team Management, with experience in leading and motivating teams to achieve business goals
• Expertise in Sales, including implementing sales strategies and consistently achieving revenue objectives
• Proficiency in Customer Service and Customer Satisfaction, with an ability to build lasting relationships and address client needs effectively
• Proven leadership abilities, strategic planning skills, and strong business acumen
• Outstanding communication, negotiation, and interpersonal skills
• Experience in franchise management and operations is a plus
• Bachelor’s degree in Business Administration, Management, or a related field is preferred