Head of Human Resources

Swish is building a new-age food delivery and operations brand focused on speed, execution, customer experience, and scale. As we expand across kitchens, cities, and teams, we are looking for a strong People leader who can help build the organisation for the next phase of growth.

About the role

We are looking for a hands-on Head of HR to lead and scale the people function across corporate and operations teams.

This role is ideal for someone who enjoys building from scratch, thrives in fast-paced environments, and can balance strategy with execution. The title and scope are flexible based on experience and capability.

The role will work closely with founders and business leaders to build strong people systems, hiring processes, culture, performance management, and employee experience across the organisation.

What You’ll Own

People Operations & HR Systems

• Build and strengthen HR processes, policies and operating rhythms across the company
• Drive HRMS implementation and process automation
• Own employee lifecycle management including onboarding, confirmations, exits, documentation and compliance
• Improve scalability and efficiency across HR operations

Talent Acquisition

• Partner with business leaders on hiring strategy and workforce planning
• Build strong hiring processes across corporate and operations teams
• Improve candidate experience, employer branding, and hiring quality
• Manage recruiters and hiring operations effectively

Performance & Culture

• Drive performance management processes and manager effectiveness
• Build frameworks around goal setting, feedback and employee development
• Strengthen culture, engagement, and internal communication
• Partner with founders to maintain a high-performance yet grounded culture

Business Partnership

• Work closely with functional leaders to solve people and organisational challenges
• Support organisation design, team structuring and leadership hiring
• Bring strong judgement and practical decision-making to day-to-day people matters

Compliance & Governance

• Ensure HR compliance, documentation, labour law adherence and process hygiene
• Partner with finance and legal teams where required

What We’re Looking For

• 8–12 years of experience in high-growth startups or fast-paced companies
• Strong exposure across HR operations, talent acquisition and business partnering
• Experience scaling teams and building processes from the ground up
• Ability to operate independently with high ownership
• Strong communication and stakeholder management skills
• Comfortable being hands-on and execution-focused
• Prior experience managing both corporate and operations/workforce-heavy teams is a plus

What Will Help You Succeed

• High energy and strong bias for action
• Practical problem-solving ability
• Ability to thrive in ambiguity and rapid change
• Strong people judgement and maturity
• Builder mindset with attention to detail

Why Join Swish

• Opportunity to build the people function at a fast-scaling company
• High ownership and direct exposure to founders and leadership
• Chance to shape culture, organisation design and team building from an early stage
• Fast-paced environment with significant learning and growth potential