Manager - HR & Training (Immediate Joiners Only)

Company: Sushine Exports Private Limited (factori.com)

Location: Headquarters at Bannerughatta-to-Jigani Road, Begihalli, Bengaluru (on-site, full-time)

Reports to: Founder & CEO

Manages: Two HR Recruiters at the start; a full HR & Training team over the next 24 months.

Experience: 3 – 6 years — no more.

Compensation: Up to ₹ 8 LPA basis qualifications, experience and current CTC.

About factori.com

Welcome to factori.com — The Factory for the World. factori.com is a global manufacturing and commerce platform that transforms how factories operate, how businesses procure, and how entrepreneurs build scalable commerce brands. We are not a marketplace. We are manufacturing infrastructure for the internet age — a full-stack platform that today connects 500+ partner manufacturers across India with business buyers, brands, institutions, and entrepreneurs worldwide. Our vision is to onboard 100,000+ manufacturers globally by 2030. Our customers include Amazon, Apollo Hospitals, Asian Paints, Bharat Petroleum, Blue Dart, Cult Fit, Decathlon, HPCL, Indian Navy, Indian Coast Guard, ISRO, Jio-bp, JSW, L&T Finance, Microsoft Learn, NHAI, PhonePe, Samsung, Suzuki, Tata Capital, Tata Motors, Tata Projects, UltraTech, Wipro — and hundreds more.

Why this role matters

We are building factori.com into a company where every role — from an executive to a director — has a written mandate, measurable KPIs, and a process to track those KPIs weekly. That is the operating rigour that gets a business from ~₹100 crore today to ₹10,000 crore by March 2032.

The Manager — HR & Training is the person who will build that operating rigour across the company — while also owning the full employee lifecycle, running our training and L&D engine, and leading our recruitment function. You will report directly to the Founder & CEO. This is not a "support function" role. This is a build-a-people-company-from-the-inside role, on the path to CHRO.

What you'll own

• Training, Learning & Development (this is what will get you hired) — design and deliver sales training, onboarding, process training, and role-specific L&D across every function. Build modules, content, videos, playbooks and assessments in-house. Run OD interventions — leadership development, communication, feedback, manager training.
• KPI operating system — the differentiator — work with each function head to define a clear KPI framework for every role. Publish and maintain the KPI-vs-Achievement dashboard, reviewed weekly with the CEO. Own the quarterly KPI-review calendar.
• Hiring — proactively identify hiring needs; author or approve every JD; own sourcing, screening, interview design, offer, onboarding. Lead the two HR Recruiters who will report to you from Day 1.
• Employee lifecycle — onboarding, performance management, learning & career pathways, engagement, and exits.
• HR operations — payroll interface with Accounts & Compliance; policy, handbook, statutory compliance; HRMS ownership.

What we're looking for

Must-have: 3–6 years with a strong training or L&D core — this is non-negotiable; we want a trainer first, HR generalist second. Hands-on experience in at least three of: sales training, process training, organisational development, learning & development, content and module development. Demonstrable examples of programmes you have personally designed and delivered — not just attended. Sharp English; the ability to hold a room. Comfort with KPI frameworks and HRMS. Bachelor's in HR, Business, Psychology, Commerce or Engineering; MBA/PGDM in HR or an L&D certification is a plus, not a must.

Nice-to-have: prior work in a fast-growing SME, ambitious startup, EdTech, B2B sales-driven company, or manufacturing/commerce business; experience building an in-house training academy or content library; familiarity with sales-training frameworks (SPIN, Challenger, Sandler etc.), OD models, or performance-management platforms.

Mindset we hire for: You believe every role deserves a clear mandate and clear KPIs. No exceptions. You love standing in front of a room and would rather run a live training than watch someone else do it. You build, document, coach — you do not fight the same issue twice. You are ambitious — you are looking for the fastest path to CHRO, and willing to earn it. Calm under pressure — people decisions get emotional; you keep the process clean.

Where this can take you

This role is on a track to CHRO of factori.com over the next 24 – 36 months — provided you deliver. There are not many roles in Indian commerce right now where you get to build a people organisation from ~250 employees to several thousand, from the inside.

What you get

• Up to ₹ 8 LPA CTC. Direct reporting line to the Founder & CEO. Two HR Recruiters on Day 1, with budget to grow the team. A workplace where the training and learning function is treated as core to the business — not as an afterthought. The clearest CHRO-track available in Indian commerce today.