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Manager Logistics
Actively Reviewing
HSBC
Job Description
Role Summary
To lead and manage outbound transportation operations for finished goods, ensuring timely, cost-effective, and compliant delivery to customers, depots, or distributors while optimizing logistics performance and service levels.
Responsibilities
To lead and manage outbound transportation operations for finished goods, ensuring timely, cost-effective, and compliant delivery to customers, depots, or distributors while optimizing logistics performance and service levels.
Responsibilities
- Develop and execute outbound transportation (Full Truck Loads, Part Truck Loads, Courier movements) plans aligned with dispatch schedules and customer commitments.
- Ensure timely vehicle placement and dispatch from plants, warehouses, and distribution centers.
- Optimize route planning and load consolidation to maximize vehicle utilization and reduce freight costs.
- Monitor daily shipment movement and ensure adherence to delivery timelines.
- Identify, onboard, and develop reliable transporter/vendor base across regions.
- Negotiate freight rates and contracts to ensure cost competitiveness.
- Monitor transporter performance (TAT, on-time delivery, incident rate) and drive continuous improvement.
- Ensure availability of vehicles during peak demand and contingency situations.
- Manage transportation costs against approved budgets and KPIs.
- Analyze freight spend and identify cost-saving opportunities (mode optimization, consolidation, route changes).
- Monitor detention, demurrage, and penalty costs; implement corrective actions.
- Prepare and present MIS reports on logistics cost trends and savings initiatives.
- Ensure high service levels (OTIF – On Time In Full deliveries).
- Coordinate with sales, customer service, and distribution teams to meet customer delivery requirements.
- Proactively address delivery delays, escalations, and service issues.
- Drive continuous improvement in delivery lead times and customer satisfaction.
- Ensure compliance with statutory and regulatory requirements (road permits, E-way bills, GST norms, safety regulations).
- Maintain accurate and timely documentation for dispatch and invoicing.
- Ensure adherence to company policies and audit requirements.
- Manage insurance claims for transit damages and losses.
- Utilize TMS (Transport Management System) and ERP systems (SAP/Oracle, etc.) for planning, tracking, and reporting.
- Drive digitalization initiatives such as GPS tracking, e-POD, automated freight billing.
- Ensure data accuracy and real-time visibility of shipments.
- Track and report key KPIs: OTIF delivery, Freight cost per unit / ton / km, Vehicle turnaround time, Fill rate / load efficiency, Transit damage / claims
- Prepare dashboards and periodic reports for leadership review.
- Conduct root cause analysis and implement corrective/preventive actions.
- Collaborate with: Warehouse/Dispatch teams for shipment readiness; Sales & planning teams for demand alignment; Procurement for vendor contracts & Finance for billing, audits, and cost controls
- Ensure smooth coordination across internal and external stakeholders.
- Identify potential transportation risks (strikes, weather disruptions, capacity shortages).
- Develop contingency plans to ensure continuity of supply.
- Manage crisis situations and minimize service disruption.
- Lead and develop transportation team members.
- Set performance goals and conduct regular reviews.
- Drive capability building and process improvements within the team.
- Foster a culture of safety, efficiency, and accountability.
- Master's degree in supply chain, Logistics, Business, from Tier I or II colleges
- 8–12 years of experience in transportation/logistics, preferably in outbound finished goods
- Experience handling multi-location distribution networks
- Strong knowledge of transportation and logistics operations
- Cost analysis and negotiation skills
- Data-driven decision making
- Stakeholder management
- Problem-solving and crisis handling
- Proficiency in ERP/TMS tools
- Leadership and team management
Required Skills
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