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HSBC

Manager Logistics

Actively Reviewing

HSBC

Bengaluru Full-Time 4–8 yrs exp Posted 3 days ago  · Apply by Sep 14, 2026
Role Summary

To lead and manage outbound transportation operations for finished goods, ensuring timely, cost-effective, and compliant delivery to customers, depots, or distributors while optimizing logistics performance and service levels.

Responsibilities

  • Develop and execute outbound transportation (Full Truck Loads, Part Truck Loads, Courier movements) plans aligned with dispatch schedules and customer commitments.
  • Ensure timely vehicle placement and dispatch from plants, warehouses, and distribution centers.
  • Optimize route planning and load consolidation to maximize vehicle utilization and reduce freight costs.
  • Monitor daily shipment movement and ensure adherence to delivery timelines.
  • Identify, onboard, and develop reliable transporter/vendor base across regions.
  • Negotiate freight rates and contracts to ensure cost competitiveness.
  • Monitor transporter performance (TAT, on-time delivery, incident rate) and drive continuous improvement.
  • Ensure availability of vehicles during peak demand and contingency situations.
  • Manage transportation costs against approved budgets and KPIs.
  • Analyze freight spend and identify cost-saving opportunities (mode optimization, consolidation, route changes).
  • Monitor detention, demurrage, and penalty costs; implement corrective actions.
  • Prepare and present MIS reports on logistics cost trends and savings initiatives.
  • Ensure high service levels (OTIF – On Time In Full deliveries).
  • Coordinate with sales, customer service, and distribution teams to meet customer delivery requirements.
  • Proactively address delivery delays, escalations, and service issues.
  • Drive continuous improvement in delivery lead times and customer satisfaction.
  • Ensure compliance with statutory and regulatory requirements (road permits, E-way bills, GST norms, safety regulations).
  • Maintain accurate and timely documentation for dispatch and invoicing.
  • Ensure adherence to company policies and audit requirements.
  • Manage insurance claims for transit damages and losses.
  • Utilize TMS (Transport Management System) and ERP systems (SAP/Oracle, etc.) for planning, tracking, and reporting.
  • Drive digitalization initiatives such as GPS tracking, e-POD, automated freight billing.
  • Ensure data accuracy and real-time visibility of shipments.
  • Track and report key KPIs: OTIF delivery, Freight cost per unit / ton / km, Vehicle turnaround time, Fill rate / load efficiency, Transit damage / claims
  • Prepare dashboards and periodic reports for leadership review.
  • Conduct root cause analysis and implement corrective/preventive actions.
  • Collaborate with: Warehouse/Dispatch teams for shipment readiness; Sales & planning teams for demand alignment; Procurement for vendor contracts & Finance for billing, audits, and cost controls
  • Ensure smooth coordination across internal and external stakeholders.
  • Identify potential transportation risks (strikes, weather disruptions, capacity shortages).
  • Develop contingency plans to ensure continuity of supply.
  • Manage crisis situations and minimize service disruption.
  • Lead and develop transportation team members.
  • Set performance goals and conduct regular reviews.
  • Drive capability building and process improvements within the team.
  • Foster a culture of safety, efficiency, and accountability.

Requirement

  • Master's degree in supply chain, Logistics, Business, from Tier I or II colleges
  • 8–12 years of experience in transportation/logistics, preferably in outbound finished goods
  • Experience handling multi-location distribution networks
  • Strong knowledge of transportation and logistics operations
  • Cost analysis and negotiation skills
  • Data-driven decision making
  • Stakeholder management
  • Problem-solving and crisis handling
  • Proficiency in ERP/TMS tools
  • Leadership and team management