Microsoft Active Directory

JD 1 – L2 Microsoft Services Engineer (Windows / AD / Microsoft Infrastructure)

Location: Bengaluru

Experience: Minimum 5+ years

Education: BE/B.Tech (CS/IT/Electronics or related)

Certifications (Mandatory): Microsoft Certified Professional

Work Hours: 9×6 General Shift

Core Responsibilities

Active Directory & Identity Management

• AD, ADUC, GPO, Sites & Services, SYSVOL management
• User lifecycle: creation, disable/enable, password reset, unlock, OU management
• Fine-grained password policies, domain password policies
• Group management: security groups, bulk imports, departmental group mapping
• AD health monitoring, replication troubleshooting (KCC, ISTG, site replication)
• FSMO management & role transfer
• LDAP, LDAPS, Kerberos authentication troubleshooting

Windows Server & Infrastructure Services

• Installation, configuration & hardening of Windows Server
• DNS, DHCP scope creation & monitoring (DORA process)
• File server permissions, share management, DFS deployment, disk quota management
• WSUS installation, upstream/downstream patching, server patch compliance
• RDP configuration & secure access
• Server performance monitoring (CPU/memory/disk), event log & network-related issue resolution

Certificate Services

• Installing & configuring CA servers (Root & Sub CA)
• Certificate renewals, SSL deployment, template configuration
• Certificate troubleshooting & expiry management

FSRM / Storage & Data Management

• File screening, quota management, auditing, report generation
• Departmental drives creation & mapping
• Data restore from backup servers as per request

PowerShell & Automation

• Reports for AD health, patching, server status
• Bulk user/group operations

Security, Hardening & DR

• Server hardening & compliance
• DR server setup, replication & monitoring
• Ensuring security policies and VAPT recommendations are implemented
• Coordinating with storage, network teams & Microsoft Support for escalations