Operations Associate

Company Description - BPB Publications is Asia’s largest publisher of Computer Science and IT books, with a 65+ year legacy of advancing IT education across India and worldwide. The company offers a wide portfolio, including titles for programmers, developers, hardware technicians, IT professionals, educational institutions, corporates, and K-12 learners. With thousands of titles, renowned authors, and a presence in over 50 countries, BPB continues to focus on affordable, world-class educational content that supports IT learning, employability, and innovation.

Role Description - The Operations Associate is a full-time, on-site role based in New Delhi. This position is responsible for supporting day-to-day operational activities such as coordinating workflows across teams, monitoring order processing and fulfillment, and maintaining accurate records and documentation. The ideal candidate should have good communication skills, be proficient in Microsoft Excel, and possess strong organizational and coordination abilities.

Responsibilities:

• Handle day-to-day operational tasks and ensure smooth workflow.
• Maintain and update records, data, and reports accurately.
• Upload and manage product information across different platforms.
• Coordinate with internal teams and external partners for timely completion of tasks.
• Process orders and maintain related documentation.
• Share files and required documents with relevant stakeholders.
• Perform basic quality checks to ensure data and files are accurate.
• Prepare reports and maintain trackers using Microsoft Excel.
• Organize and maintain operational documents and records.
• Support the team with any other operational or administrative tasks as assigned.

Skills required:

• Proficiency in Microsoft Excel.
• Excellent organizational and time-management skills.
• Strong attention to detail and accuracy.
• Ability to multitask and prioritize work effectively.
• Experience in the publishing industry is a plus.