Operations Associate

Location: Hybrid / Remote (Flexible options available)
Experience Level: Fresher or 1+ year of experience

About the Role

We’re looking for an organized and proactive Operations Associate to assist with communication, data management, and backend coordination for an educational platform. If you enjoy multitasking, engaging with learners, and ensuring smooth day-to-day operations, this role is a great fit.

Key Responsibilities

• Manage the official support email and respond to student queries.
• Maintain and update student data and participation records.
• Provide backend support during live sessions and workshops.
• Handle WhatsApp communication and engagement with students.
• Assist in sending certificates and official emails.
• Support outreach efforts via LinkedIn and Instagram. Required Skills & Qualifications
• Strong communication and organizational skills.
• Proficiency in Excel/Google Sheets for data management.
• Familiarity with WhatsApp, LinkedIn, and Instagram.
• Detail-oriented, reliable, and proactive attitude.
  

What We Offer

• Hands-on experience in operations and communication.
• Flexible work environment with growth opportunities.
• Exposure to live sessions, student engagement, and backend systems.