Operations Coordinator - HubSpot Admin [T500-27556]

About Guidant Global:

Guidant Global delivers dynamic, tailored workforce solutions that empower businesses to thrive in ever-evolving markets. Through our MSP, RPO, Direct Sourcing, Services Procurement and Consulting services, we help organisations find, engage, and manage the best permanent and contingent talent across the globe.

Part of Impellam Group, we champion A Better Way, a people-first approach that integrates deep industry expertise with advanced technology. Our technology turns workforce complexity into clarity, with real-time insights that support smarter talent decisions at scale.

With over 1.5 million STEM and professional experts in our network across 80+ countries, we don't just solve today's challenges. We're helping to shape the workforce of tomorrow.

About Guidant Global India:

At Guidant Global India, we play our part in shaping the future of work by powering recruitment and support services for Guidant teams across APAC and wider global markets. As a strategic delivery hub and global capability centre, we partner with stakeholders worldwide to raise quality, strengthen compliance, and deliver consistently at scale.

We're not standing still. We're building deeper capability in-house, taking ownership of the work that matters most, and designing an agile, future-ready delivery model built for where the business is heading next.

Join us, and you'll be part of a people-first team that's expert, ambitious, and collaborative, delivering A Better Way, every day.

HubSpot Functional Administrator:

We are looking for a HubSpot Functional Administrator to provide day-to-day support for our HubSpot users. In this role, you help colleagues with questions, small changes, and functional issues within the HubSpot platform. You ensure the system works smoothly and support teams in using HubSpot correctly.

This position is ideal for someone early in their career who wants to grow their HubSpot skills while supporting Marketing, Sales, and Service teams in their daily work.

Key Responsibilities:

• Handle incoming HubSpot questions and support requests from users.
• Troubleshoot functional issues and guide users on how to use HubSpot effectively.
• Make small changes such as updates to properties, pipelines, lists, or simple workflows.
• Maintain data quality by checking for errors and helping users correct them.
• Create basic documentation for common questions and standard processes.
• Escalate technical or complex issues to IT or specialist teams when needed.

Qualifications:

• Bachelor-level education (or equivalent).
• 1–2 years of experience with HubSpot or another CRM/marketing platform.
• Basic understanding of CRM processes and marketing automation.
• Service-oriented mindset with interest in helping users.
• Analytical, accurate, and able to follow structured processes.
• Strong communication skills.
• HubSpot certifications are a plus.

Competencies:

• Customer-focused and helpful.
• Eager to learn and develop HubSpot knowledge.
• Able to manage multiple small support requests.
• Organized and detail-oriented.