Operations Coordinator - HubSpot Admin [T500-27557]

About Guidant Global:

Guidant Global delivers dynamic, tailored workforce solutions that empower businesses to thrive in ever-evolving markets. Through our MSP, RPO, Direct Sourcing, Services Procurement and Consulting services, we help organizations find, engage, and manage the best permanent and contingent talent across the globe.

Part of Impellam Group, we champion A Better Way, a people-first approach that integrates deep industry expertise with advanced technology. Our technology turns workforce complexity into clarity, with real-time insights that support smarter talent decisions at scale.

With over 1.5 million STEM and professional experts in our network across 80+ countries, we don't just solve today's challenges. We're helping to shape the workforce of tomorrow.

About Guidant Global India:

At Guidant Global India, we play our part in shaping the future of work by powering recruitment and support services for Guidant teams across APAC and wider global markets. As a strategic delivery hub and global capability centre, we partner with stakeholders worldwide to raise quality, strengthen compliance, and deliver consistently at scale.

We're not standing still. We're building deeper capability in-house, taking ownership of the work that matters most, and designing an agile, future-ready delivery model built for where the business is heading next.

Join us, and you'll be part of a people-first team that's expert, ambitious, and collaborative, delivering A Better Way, every day.

Some of your day-to-day responsibilities will include:

• Supporting client implementation projects and delivering supply chain workstream activities
• Support the account teams to run supplier round table events
• Generating contractual terms of business and managing related queries, liaising with the Legal team where necessary
• Issuing and tracking contract amendment exercises such as changes to supply chain service levels and fee schedules
• Updating team logs and spreadsheets and keeping supply chain contact details and banking information up to date
• Supply chain consultant experience
• Onboard new suppliers into our programmes, checking and collating compliance documentation including insurance levels
• Supporting with Auditing our supply chain to ensure they are compliant whilst supporting our clients

Skills required for the role:

• Experience in managed service/recruitment outsourcing provision
• Experience managing implementation projects
• Contract negotiation experience

You will be proficient in all Microsoft Office packages, as well as able to pick up new systems quickly and effectively. You will also have a real passion for maintaining relationships and be an ambassador for Guidant Global.

Why should you join #TeamGuidant:

• You’ll be joining a hugely welcoming and supportive team.
• We encourage our people to work in ways that truly suit them to enable them to be happy both inside and outside of work with agile working arrangements to suit you as an individual.
• You can advance your career working with big-name clients, collaborating with senior stakeholders, with clearly defined career paths and access to fully funded qualifications
• We are a ERS Silver Standard employer and a Disability Confident Leader.
• We are a Glassdoor open company with excellent feedback and great ratings
• We offer an enhanced maternity and paternity package.
• Everyone at Guidant Global gets a flexible benefits package – including a buy/sell holiday scheme and a paid birthday day off.

A better way – Be the change:

Our ambition is to change the quick-fix, profit first, impersonal approach that prevails in the recruitment industry, because we know there is a better way. We stand for a collaborative, people-centric approach that builds true partnerships based on trust. Our people take bold action; supporting and challenging each other to be a positive and powerful influence in the world of work. Join #TeamGuidant – Be the change.

Supply Chain Analyst – (Contract Role):

• We’re looking for a Supply Chain Analyst to join the team in Hyderabad, supporting both new client implementations and ongoing programme activity.
• This is a hands-on, fast-paced role where you’ll be a key part of the supply chain function — working closely with both internal teams and suppliers to keep everything moving.

What you’ll be doing:

• Supporting supply chain activity across new client implementations and BAU programmes
• Taking ownership of onboarding new suppliers — ensuring all required documentation and compliance checks are completed accurately
• Managing and progressing queries through the Freshdesk ticketing system
• Liaising directly with suppliers and internal teams to resolve issues and keep activity on track
• Generating and issuing contractual documentation, and managing any follow-up queries
• Supporting contract amendment processes (service levels, fee changes, etc.)
• Maintaining accurate records, trackers and supply chain data

What we’re looking for:

• Experience within MSP / RPO / recruitment outsourcing or a similar environment
• Previous experience in supply chain, supplier management or implementation support
• Comfortable using systems and managing workloads via ticketing tools (Freshdesk experience preferred)
• Strong attention to detail — accuracy is critical in this role
• Able to manage multiple priorities and work well under pressure
• Confident using your own initiative and problem-solving, not just following process
• Comfortable engaging directly with suppliers — including picking up the phone and having conversations when needed
• Reliable, organized and proactive in supporting the wider team

A bit about the role:

This isn’t just a process-driven role — you’ll need to think on your feet, take ownership, and actively drive tasks through to completion. You’ll be trusted to manage your workload, build relationships, and support the team in delivering against key activity.