People Manager (Human Resources)

About the job

We are not building an HR department. We want a person who becomes the heartbeat LearnApp's culture. If you get along with people, like solving problems and have hard conversations when needed, this role is for you.

LearnApp is India's leading financial media company. We help people achieve financial freedom with videos, live classes and courses.. 4 years in, 70+ people strong. We are a startup, we move quickly, we care deeply, and we expect our people to grow alongside the company. 

The kind of person we are looking for:

• You are the first person a team member talks to when something is off whether its interpersonal ot professional.
• Your goal is to solve 90% of problems before they ever reach the founders
• You know everyone's name, their backstory, what they're working towards, and what's keeping them up at night
• You are warm, approachable, and genuinely interested.

People processes:

• Own the full lifecycle of every person from first interview to onboarding week, 30/60/90 day check-ins, quarterly and annual reviews
• Identify skill gaps and design upskilling interventions before they become performance problems
• Help team members make better career decisions. Like changing roles or departments.
• Track professional and personal growth.
• When things go wrong, your first instinct is to upskill, not to escalate.

Organisation culture:

• Most of our team is under 30 so sometimes they need direction and structure. Make sure you have made a strong template with the team leads to give the new joinees a clear path of work and growth.
• You can have direct, respectful conversations about behaviour and performance without making it personal.
• You enforce policies fairly and consistently. No favouritism, no grey zones
• You are pleasant by default, firm when needed, and never passive-aggressive.
• You set the tone for what professional behaviour looks like at LearnApp. That means your attendance and discipline should be impeccable.

Solving business problems:

• The founders will come to you when a team or project is underperforming. Your job is to diagnose the human side of the problem
• Design and run team interventions, training sessions, and culture events that directly move business metrics
• Be the bridge between what leadership wants to build and what the team needs to get there.

HR Processes

• Set objectives for the HR team and track progress
• Monitor internal HR systems and databases
• Review and approve or modify budgets
• Design and implement company policies
• Monitor key HR metrics
• Act as a consultant to managers and staff regarding policies and procedures
• Create detailed reports on HR costs
• Recommend new software to address personnel needs, like performance review tools
• Address employees queries (e.g. on compensation and labor regulations)

Requirements

• 3+ years in an HR or people manager role, ideally in a startup or high-growth company
• Proven ability to build real relationships with a young, energetic team
• Comfortable having difficult conversations and good at them
• Strong knowledge of labour law and HR compliance in India
• Experience with HRMS tools and HR data analysis
• Ability to connect HR strategy to real business outcomes.
• Positive energy. We want someone who is genuinely warm
• Degree in HR, Psychology, or a related field is a plus

If your decide to work for LearnApp, know that one day you will be having strategy sessions with the founders and the other days you will be organising team lunches and event. They are both equally important here.