Product Quality Control

Role Overview

We are looking for a meticulous and experienced Product Quality Control (QC) Specialist to join our team. The ideal candidate will be responsible for ensuring the quality, reliability, and performance of our mobile accessories, computer components, and storage products. This role involves product testing, report preparation, sample evaluation, coordination with suppliers and internal teams, and continuous quality improvement initiatives.

The candidate should have strong technical understanding of electronic products along with hands-on QC experience in consumer electronics, IT peripherals, or related industries.

Key Responsibilities

Product Quality Check & Testing

• Conduct detailed inspections and quality checks on:
• Mobile accessories (Power Banks, Chargers, Earphones, etc.)
• Computer components (Motherboards, RAM, Mouse, UPS, etc.)
• Storage products (SSD, Pendrive, Memory Cards, etc.)
• Perform functional, durability, compatibility, and performance testing.
• Identify, document, and report defects or inconsistencies.
• Ensure products meet company quality standards and specifications.
• Perform production-stage QC inspections to maintain consistency.

Product Study & Evaluation

• Conduct product and sample study for new and existing products.
• Perform sample comparison and benchmarking
• Analyze technical features, specifications, and product performance.
• Conduct R&D activities on sample products and suggest improvements.
• Prepare technical specification sheets and feature documentation.

Reporting & Documentation

• Create detailed QC and testing reports.
• Maintain records of inspections, defects, testing results, and corrective actions.
• Prepare reports for management and internal departments.
• Document packaging-related technical specifications and compliance details.

Coordination & Support

• Coordinate with Product Managers, Production Team, R&D, Warehouse, and Internal Teams regarding quality issues.
• Communicate with suppliers/vendors for product quality concerns, upgrades, and technical clarifications.
• Coordinate with logistics and warehouse teams for proper product handling and storage.
• Support product customization preparation activities.

Technical Support & Training

• Provide product demos and training sessions when required.
• Resolve technical queries and issues raised by:
• Sales Team
• Service Centers
• Internal Teams
• Customers
• Assist in software/hardware troubleshooting and product upgrades.

Key Result Areas (KRAs)

1. Product/Sample Study and Evaluation
2. Sample Comparison & Benchmarking
3. QC Report Preparation & Documentation
4. Product Customization Preparation
5. Technical Features & Specification Preparation
6. Packaging Verification for Technical Specifications
7. Product Testing & Validation
8. R&D on Sample Products
9. Production-Level Product QC
10. Coordination with Product Manager, Production & Internal Teams
11. Supplier Coordination for Product Issues & Upgrades
12. Product Demo & Training Support
13. Technical Issue Resolution for Teams & Customers

Qualifications

Education

• Bachelor’s Degree in any field.

Experience

• 3-5 years of experience in Product QC, Testing, or Quality Assurance.
• Experience in electronics, IT peripherals, storage devices, or consumer electronics industry preferred.

Required Skills

• Strong attention to detail and analytical ability.
• Hands-on experience in product testing and quality inspection.
• Knowledge of QC tools, testing methods, and reporting systems.
• Good understanding of electronic products and technical specifications.
• Strong documentation and report-writing skills.
• Problem-solving and root cause analysis capability.
• Effective communication and coordination skills.
• Ability to manage multiple products and deadlines efficiently.

Personal Attributes

• High level of integrity and ownership.
• Proactive and self-driven approach.
• Strong organizational and time management skills.
• Ability to work under pressure and meet timelines.
• Team player with collaborative mindset.

Preferred Industry Background

Candidates from the following industries will be preferred:

• Consumer Electronics
• Mobile Accessories
• Computer Peripherals
• IT Hardware
• Storage Products
• Electronics Manufacturing