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QA Program Manager

Actively Reviewing

Birlasoft

Bengaluru Full-Time 4–8 yrs exp Posted 1 day ago · Apply by Sep 14, 2026

Job Description

Area(s) of responsibility

Own and drive QA delivery for assigned application portfolios within the client program, ensuring quality, timeliness, and client satisfaction
Manage release cycles, test execution windows, and sign-off processes across multiple parallel workstreams
Track and report delivery metrics — defect density, automation coverage, execution progress, and SLA adherence — to program leadership and client stakeholders
Define and govern the automation strategy for assigned scope — framework selection, coverage targets, and execution integration into CI/CD pipelines
Drive automation coverage expansion and reduction of manual regression dependency . Oversee script maintenance, auto-healing practices, and execution optimization
Evaluate and adopt new tools and approaches in line with program direction, including AI-assisted testing capabilities
Lead a team of Test Leads, Senior Test Engineers, and Test Engineers (cross location) .Conduct regular one-on-ones, performance reviews, and career conversations
Identify skill gaps and drive targeted upskilling and cross-skilling within the team . Foster a culture of accountability, quality ownership, and continuous improvement
Translate client expectations into clear delivery commitments and manage them proactively . 16–20 years of experience in software testing and QA, with at least 4 years in a delivery leadership role