Research specialist - Associate 2

The Opportunity

Join our Acceleration Center India and help shape the future of business for our diverse client portfolio across geographies and jurisdictions. You’ll work at the heart of global teams across Advisory, Assurance, Tax and Business Services—solving real client challenges through connected collaboration. We’ll help you grow your skills so you can go further. With hands-on learning, cutting-edge tools and an inclusive culture, this is your opportunity to do inspiring work that makes a difference—every day.

As a Research Specialist - Associate 2, you will engage in brand management, marketing, and sales initiatives, focusing on collaboration to drive revenue growth and enhance brand visibility. Within our Internal Firm Services practice, you will leverage market research, digital marketing, and creative campaigns to engage clients and achieve organizational targets. As an Associate, you will focus on learning and contributing to projects while developing your skills and knowledge to deliver quality work. You will be exposed to different stakeholders, building meaningful connections and growing your personal brand by deepening your technical knowledge of firm services and technology resources.

In this role at PwC Acceleration Center India, you will play a crucial role in driving business growth and maintaining a positive reputation for the organization. Your work will involve understanding client goals, managing accounts, and utilizing effective strategies to build trust and loyalty. You will be expected to adapt to working with a variety of clients and team members, each presenting varying challenges and scope. Every experience is an opportunity to learn and grow, taking ownership and consistently delivering quality work that drives value for our clients and success as a team.

Responsibilities

• Analyzing and reporting data using dashboards and reporting formats
• Understanding and interpreting financial and reporting information
• Preparing inputs and information from databases and other sources that helps PwC win in the marketplace
• Providing industry insights and analysis
• Updating recent data in CRM systems
• Executing projects as per defined guidelines and SLAs
• Utilizing market research and digital analytics to enhance brand visibility and capture new business opportunities
• Engaging with clients to understand their goals and manage accounts effectively
• Building and maintaining strong client relationships to drive business growth and loyalty
• Applying CRM software to track client interactions and improve customer satisfaction
• Supporting the development of creative campaigns to promote the firm's services
• Gathering information from various sources to analyze facts and discern patterns
• Participating in stakeholder engagement to align strategies with organizational targets
• Adapting to a fast-paced environment and taking ownership of tasks to deliver quality work
• Developing commercial awareness and understanding how the business operates
  
  

What You Must Have

• Full time graduate or the equivalent degree
• Associates with 1-3 years of experienced in secondary research, CRM tool (any)/ should be aware of CRM concept. Excellent communication (Written and spoken both)
• Shift timings –9:30 AM to 6:30 PM IST and 12:30 PM to 9:00 PM IST
• At least 1 years of experience in sales, marketing or related PwC experience
• Oral and written proficiency in English required
  
  

What Sets You Apart

• Preference for at least one of the following fields of study: Advertising, Analytics, Business Administration/Management, Business Communications, Communications Studies/Speech Communication and Rhetoric, Consumer Studies, Design, e-Business, English Literature, Journalism, Marketing, Organizational Management, Public Relations
• Demonstrating proficiency in CRM Software and Digital Analytics
• Excelling in stakeholder engagement and client management
• Utilizing financial budgeting skills to drive project success
• Adapting quickly to fast-paced environments and diverse teams
• Engaging in active listening and effective communication
• Building commercial awareness and understanding business operations