Sales Engineer

Company Description Saru Silver Alloy Private Limited is a leading and pioneering manufacturer of silver, brass, bronze brazing alloys and fluxes, serving customers across India, Asia, and more than 65 countries. The company operates with advanced technology, modern machinery, and stringent in‑process quality controls to deliver world-class, zero-defect products. Its diverse product range includes brazing alloys in multiple forms such as wires, rods, strips, foils, granules, anodes, preforms, and flux-coated rods, as well as brazing fluxes in powder and paste form. Saru Silver is recognized as a 2-star export house by the Government of India and holds ISO 9001:2015, ISO 14001:2015, ISO 45001:2018, and AEO T2 certifications. The company serves a wide range of industries, including automotive, railways, electrical and switchgear, pumps and motors, HVAC, tooling, oil and gas, defense, aerospace, and nuclear energy.

Role Description This is a full-time remote role for a Sales Engineer at Saru Silver Alloy Private Limited. The Sales Engineer will identify and develop new business opportunities, manage existing accounts, and promote the company’s brazing alloys and fluxes to customers across target industries. Daily responsibilities include understanding customer applications, preparing technical and commercial proposals, delivering product presentations and demonstrations, and coordinating with internal technical and production teams to ensure timely and accurate solutions. The role involves providing pre- and post-sales technical support, handling customer inquiries, and resolving application-related issues in collaboration with the technical team. The Sales Engineer will also track market trends, competitors, and customer feedback to support continuous improvement and sales strategy.

Qualifications

• Strong Sales Engineering and technical application skills, with the ability to translate customer requirements into appropriate product solutions.
• Proven experience in Sales and business development, ideally in industrial, metallurgical, or manufacturing environments.
• Excellent Communication and Customer Service skills, with the ability to build long-term, trust-based relationships with diverse stakeholders.
• Experience providing Technical Support, including troubleshooting, product recommendations, and on-call assistance for customer projects.
• Bachelor’s degree in Engineering (Mechanical, Metallurgy, Materials, or related field) or equivalent practical experience.
• Comfort working in a remote setup, with strong self-organization, time management, and digital collaboration skills.
• Familiarity with brazing processes, alloys, or related industrial materials is highly preferred.
• Willingness to travel to customer sites and industry events as needed, subject to business requirements.