ServiceNow Developer
Genpact
Job Description
Job Title: ServiceNow Developer – ITOM
Experience Required
- Total Experience: 7–10 Years
- Relevant ServiceNow Development Experience: 6+ Years
Number of Open Positions
- 2 Positions1 Position – Remote (Work From Home)
- 1 Position – Hyderabad (Work From Office)
Shift Timing
- 12:00 PM – 9:00 PM IST
Job Description
We are looking for an experienced ServiceNow Developer with strong ITOM expertise to join our team. The ideal candidate should have hands-on experience in ServiceNow development, ITOM modules, Service Mapping, ITSM, integrations, and enterprise-level implementations.
The candidate must be a strong developer (not only an administrator) with the ability to design, develop, customize, and implement ServiceNow solutions while understanding technical architecture and business requirements.
Mandatory Skills
- Strong hands-on experience in ServiceNow Development
- Minimum 6+ years of relevant ServiceNow development experience
- Strong expertise in ServiceNow ITOM
- Hands-on experience with Service Mapping
- Experience with ServiceNow ITSM modules
- Strong knowledge of:
- Business Rules
- Client Scripts
- UI Policies
- Script Includes
- Workflows / Flow Designer
- ACLs
- Custom Applications
- Experience with API Integrations (REST/SOAP)
- Ability to design and implement ServiceNow solutions independently
Preferred Skills
- Experience with ServiceNow Mobile Application
- Experience with Third-party Integrations
- Experience in enterprise ServiceNow implementations
- Knowledge of ServiceNow architecture and best practices
Certifications (Preferred)
- ServiceNow CSA (Certified System Administrator)
- ServiceNow CAD (Certified Application Developer)
Key Screening Parameters
Candidates must have:
Strong hands-on ServiceNow Development experience (not just Admin/Support)
Excellent knowledge of ITOM & Service Mapping
Experience working on real-time ServiceNow implementation projects
Ability to explain:
- Previous ServiceNow projects
- Technical architecture
- Design decisions
- Development approach
- Integration implementations
Candidates should have practical development experience and should be thoroughly evaluated before submission.
Work Location
- Remote / Hyderabad (WFO)
Interview Process
- 1 Internal Technical Round
- 2 Client Interview Rounds
Required Skills
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