Social Media Content Creator

Company Description QNxt is a smart appointment and queue management platform serving clinics, hospitals, diagnostic centers, salons, vehicle service centers, and other service-based businesses. By offering real-time queue visibility, live token tracking, and appointment scheduling, QNxt helps customers better plan their time and reduce unnecessary waiting. The platform focuses on transforming waiting from uncertainty into transparency through digital queue management and live status updates. QNxt enables businesses to improve operational efficiency while enhancing customer satisfaction with simple, customer-friendly experiences. “Know Your Turn. Arrive On Time.” reflects QNxt’s commitment to clear communication and reliable service.
Role Description The role involves planning, creating, and publishing engaging content across social media platforms to build brand awareness and drive audience engagement. The Social Media Content Creator will develop content calendars, produce short-form videos and graphics, write captions and posts, and adapt messaging for different channels. This position includes monitoring social media trends and analytics, responding to comments and messages, and collaborating with marketing and product teams to support campaigns and product launches. The role also requires maintaining a consistent brand voice, experimenting with new content formats, and regularly reporting on performance metrics.

Qualifications

• Strong skills in social media content creation, including copywriting, basic graphic design, and short-form video production.
• Experience managing social media platforms (e.g., Instagram, Facebook, LinkedIn, YouTube, and emerging channels) and using scheduling or analytics tools.
• Ability to research audience interests, understand digital trends, and translate product features into clear, user-friendly content.
• Knowledge of digital marketing fundamentals, including brand storytelling, community engagement, and campaign support.
• Attention to detail with strong editing and proofreading skills to ensure accurate, inclusive, and consistent messaging.
• Excellent written and verbal communication skills in English; proficiency in additional regional languages is a plus.
• Ability to work collaboratively on-site, manage multiple tasks, and meet deadlines in a fast-paced environment.
• Bachelor’s degree in Marketing, Communications, Media, or a related field, or equivalent practical experience.
• Prior experience in SaaS, tech, or customer experience-focused products is an advantage.