Solutions Architect

Salesforce Commerce Cloud B2C Solution Architect

Location: Onsite-Bangalore

Experience: 12+ Years (Minimum 8+ years in SFCC B2C)

Role Type: Full-time

Overview

The Salesforce Commerce Cloud B2C Solution Architect is responsible for defining end-to-end architecture, technical designs, integration frameworks, and overall solution strategy for Salesforce Commerce Cloud B2C implementations. This role partners with business stakeholders, product owners, technical leads, and cross-functional teams to ensure scalable, secure, and performant eCommerce solutions.

Key Responsibilities

1. Solution & Technical Architecture

• Lead the design and architecture of multi-site, multi-locale, and multi-currency SFCC solutions.
• Create end-to-end architectural blueprints, technical specifications, and integration models.
• Own and refine the reference architecture for performance, scalability, and security.
• Create system context diagrams, data flow diagrams, sequence diagrams, and integration design.

2. SFCC Development & Framework Expertise

• Deep hands-on knowledge of SFRA, PWA KIT, OCAPI, SCAPI, MRT and integrations.
• Guide the development team on SFCC best practices, design patterns, and coding standards.
• Drive cartridge design, service layer design, and customizations adhering to SFCC architecture principles.

3. Integrations & Middleware

• Architect and oversee integrations with:
• OMS (Kibo, Magento, Salesforce OMS, IBM Sterling, etc.)
• ERP systems (SAP, Oracle, etc.)
• PIM (Akeneo, inRiver, Informatica)
• Payment gateways (Adyen, Stripe, Cybersource)
• Marketing tools & CDPs
• Experience integrating with MuleSoft, Kafka, REST/SOAP, and headless/Composable systems.

4. Performance, Security & Compliance

• Should be able to generate Performance Reports and be able to provide solutions for identified performance issues.
• Conduct performance tuning, scalability reviews, and load testing strategies.
• Optimize caching strategies (page cache, ISML caching, CDN configuration).
• Should be aware of standard security measures.
• Ensure compliance with PCI, GDPR, and SFCC security best practices.

5. Project Leadership

• Provide technical leadership to developers, QA, DevOps, and business teams.
• Participate in sprint planning, story grooming, estimation, and delivery management.
• Review code, conduct technical audits, and ensure high-quality deliverables.
• Work closely with Client to translate business needs into technical designs.

6. Documentation & Governance

• Create and maintain:
• Architecture documents (HLD, LLD)
• Integration design documents
• Technical design documents (TDD)
• API specifications
• Deployment & release architecture guidelines
• Define and implement coding and architecture governance frameworks.

7. Collaboration & Communication

• Act as the primary technical liaison between business, product, and engineering teams.
• Communicate architecture decisions in a clear and structured manner.
• Mentor junior, mid-level developers and Leads on SFCC and general architecture concepts.

Required Skills & Qualifications

• 12+ years of software engineering experience, including 8+ years in Salesforce Commerce Cloud B2C.
• Strong expertise in:
• SFRA, PWA KIT, OCAPI, SCAPI, MRT, JavaScript, Node-based build tools
• eCDN Configuration, ISML, Controllers, Jobs, Service Framework, Commerce API Settings, SLAS, Promotion and Campaign, Page Designer, Slots and Assets
• SFCC Business Manager configuration, Creating on demand sandbox
• Expert in Troubleshooting Production incidents and support production releases.
• Hands on experience in handling Data and code replications
• Experience in Hybrid Implementation
• Hands-on experience with CI/CD (Jenkins, GitLab, Azure DevOps).
• Solid background in REST API, SOAP and system integrations.
• Experience in Composable Commerce, Headless architecture.
• Should be able to leverage SFCC B2C AI tools with coding agents
• Should have experience working with Onsite/Offshore model
• Experience working in Agile/Scrum environments.
• Strong analytical, problem-solving, and communication skills.
• SFCC certification(s) preferred:
• B2C Commerce Architect
• B2C Commerce Developer

Good to Have

• Experience with Salesforce Service Cloud, Marketing Cloud, or Order Management.
• Exposure B2B, marketplace integrations, Loyalty Solutions, and other models.