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Team Leader-Presales
Actively Reviewing
GEDU Services
Job Description
Job Responsibilities
- Team Leadership: Lead, coach, and develop team members to meet performance and quality goals.
- Operations Management: Oversee daily presales activities, ensuring timely follow-ups and adherence to processes.
- Conversion & Engagement: Strengthen lead qualification, support conversion efforts, and ensure smooth transitions to downstream teams.
- Process Governance: Enforce workflow discipline and identify improvement opportunities.
- Performance Insights: Monitor performance, analyze trends, and drive actionable improvements.
- Stakeholder Collaboration: Partner with Sales, Marketing, and Training to align goals and enhance overall impact.
- Continuous Improvement: Address gaps, implement corrective actions, and elevate team capability and customer experience.
- Minimum of 5 years of experience in education consulting, student counselling, or international student services, with at least 2 years in a leadership or supervisory role.
- Familiarity with various international university systems, application procedures, and visa requirements.
- Experience in leading a team in an educational consultancy or international education environment is strongly preferred.
- Strong understanding of the study abroad market, international educational institutions, and student mobility trends.
- Familiarity with CRM tools, student management systems, and other software for tracking applications and student data.
- Must have good stakeholder management skills.
Required Skills
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