Telecaller (Appoiment Setter)

Job Description - Telecaller (Appointment Setter)

Experience: 1–2 Years

Industry Preference: SaaS (Pre-Sales), EdTech, High-Ticket Sales, or similar industries handling ticket sizes of ₹1 Lakh+

Employment Type: Full-time

About Gryd Co.

Gryd Co. is India's only jewellery-focused creative agency. With 4.5+ years in the field and 80+ brand partnerships across the country, we help jewellery brands build stronger visibility, sharper positioning, and lasting brand presence.

We are seeking an ambitious and performance-focused Senior Growth Consultant (Closer) to convert qualified prospects into customers through high-impact sales conversations. The ideal candidate should have proven expertise in handling high-ticket sales, consultative selling, objection handling, and consistently achieving aggressive revenue targets.

Key Responsibilities

• Qualify inbound and outbound leads to identify high-intent prospects.
• Schedule qualified appointments for the closing team while ensuring alignment with ideal customer profiles.
• Maintain a high appointment show-up rate through timely confirmations, reminders, and follow-ups.
• Build rapport with prospects and effectively communicate the value proposition.
• Maintain accurate records of lead interactions, outreach efforts, and appointment statuses in CRM systems.
• Monitor lead quality and continuously improve booking-to-conversion ratios.
• Collaborate with the closing team to ensure seamless handovers and better sales outcomes.
• Meet and exceed weekly and monthly appointment-setting targets.

Requirements

• 1–2 years of experience in sales, pre-sales, business development, or appointment setting.
• Prior experience in SaaS, EdTech, consulting, or any high-ticket sales environment with deal values of ₹1 lakh or above.
• Excellent verbal and written communication skills.
• Strong objection-handling and follow-up capabilities.
• Comfortable working in a target-driven and performance-oriented environment.
• Familiarity with CRM tools and sales tracking processes is preferred.

Key Success Metrics

• Number of qualified appointments booked.
• Appointment show-up rate.
• Lead-to-appointment conversion rate.
• Data accuracy and CRM hygiene.
• Contribution to overall sales conversions.