UX Designer (Agentic Experience & Workflow Systems)

Reliance Intelligence is the deep-tech AI venture of Reliance Industries, on a mission to make Artificial Intelligence accessible, trusted, and affordable for 1Bn+ Indians. We're not bolting AI onto legacy infrastructure — we're building India's sovereign AI backbone from first principles: gigawatt-scale, powered entirely by clean energy, and engineered to be one of the largest AI platforms anywhere in the world.

On this foundation, our AI services will work in 22 Indian languages and span consumer, enterprise, devices, and social good built around one principle: AI must be easy to use, trusted to rely on, and affordable for all. We're building a world-class team of researchers, engineers, PMs, and technology leaders, and partnering with global technology players, universities, and research institutions to shape the future of intelligence, for the world, from India.

The Role

We're looking for a UX Designer (Agentic Experience & Workflow Systems) to design agentic experiences and workflow systems that make complex agent behaviour usable for retailers. You'll work closely with the Product Engineers and Full-Stack Agent Builders within your domain pod to ship intuitive, full-stack workflow experiences for retailers interacting with agents on Shop OS.

This is an AI-native, hands-on, 0-to-1 build organization. Everyone here is hands-on — there are no manager-only seats — and roles differ by problem focus, not by SDLC phase ownership. There's no handoff between Product, Engineering, QA, Data, and Ops: you're expected to design, build, test, deploy, and observe within your own domain, comfortable with ambiguity every step of the way.

What You'll Do

• Design agentic workflow experiences that make complex agent behaviour usable for retailers.
• Partner closely with Product Engineers and Agent Builders across the full build lifecycle.
• Prototype, test, and iterate on agent-driven UX at India scale.
• Own experience quality end-to-end, not just handoffs of static mockups.
• Contribute as part of a full-stack team where roles differ by problem focus, not SDLC phase ownership.

What We're Looking For

• 4-8 years of UX design experience, ideally on agentic, workflow, or automation-heavy products.
• Comfort designing for ambiguous, AI-native, 0-to-1 problem spaces.
• Strong prototyping and usability testing skills for complex, multi-step workflows.
• Comfort with ambiguity and a fast-moving, 0-to-1 environment — we ship weekly, not quarterly.
• Bonus: experience designing for retail, commerce, or SMB-facing products at India scale.