Sales Manager

Company Description Duroshox, founded in 1986 and headquartered in Pune, India, is a global leader in vibration isolation, motion control, comfort, damping, and suspension solutions. The company is driven by strong values, a culture of continuous improvement, and a customer-centric approach that places client needs at the center of decision-making. With expertise spanning product design, engineering, manufacturing, and quality systems, Duroshox partners with leading brands such as John Deere, Toyota, Freightliner, Paccar, TATA Motors, and Caterpillar to deliver bespoke solutions from concept to mass production. Its capabilities include design, rapid prototyping, testing, tooling, and quality management, supporting diverse applications worldwide. A team of over 1000 professionals is dedicated to shaping the future of motion control and vibration isolation through integrity, innovation, and excellence.

Role Description:

Are you a seasoned professional with a talent for orchestrating sales? We're seeking an experienced sales individual to join our team in Sanaswadi, Pune. In this role, you'll play a pivotal role in ensuring growth wuth current customers, seamless fulfilment of customer orders, sales planning and execution and other sales objectives. Collaborating closely with our cross functional teams and various internal functions, you'll be instrumental in driving growth across current customers. If you're a detail-oriented individual with a passion for streamlining processes and delivering exceptional results, we want to hear from you. Join us and be part of a dynamic team dedicated to achieving excellence in sales operations. This role is about servicing current customers and growing with current customers.

Key Responsibilities:

●     Sales Growth with current customers: Constantly identify opportunities and execute new projects to grow with current customers under your portfolio  

●     Customer Order Fulfilment: Manage the end-to-end process of fulfilling customer orders, ensuring accuracy and timeliness at every stage.

●     Sales Fulfillment: Fulfillment of sales objectives and targets.

●     Demand Planning and Forecasting: Collaborate effectively with the customers to have a clear forecast sales plan and demand plan that utilizes plant capacity. The goal is to ensure plant capacity is utilized with enough order book in place.

●     Customer NPS (Net promoter score): This role is highly customer centric. Customer NPS should be greater than 90.  

●     Sales compliance: All statutory compliances are to be looked at holistically and no NC’s in audit of sales processes by corporate audits. 

Required Skills:

●     Education: Bachelor of Engineering or equivalent qualification.

●     Experience: 10-12 years of relevant experience in a similar role. (minimum) from manufacturing background.

●     ERP: Hands on knowledge of SAP

●     CRM: Hands on use of Sales Force

●     Location: Sanaswadi, Pune.

• Candidates should possess communication and presentation skills, including the ability to explain technical concepts clearly and prepare professional proposals and reports.
• Candidates should possess organizational and analytical skills, such as CRM proficiency, data-driven decision making, and attention to detail in documentation.
• Experience in industrial products, automotive components, motion control, or vibration isolation solutions is highly beneficial.
• Bachelor’s degree in Business, Engineering, or a related field, or equivalent practical experience in technical sales.
• Proven track record in B2B sales, preferably with global or OEM clients, and ability to work cross-functionally with engineering and manufacturing teams.
• Willingness to travel for customer visits, industry events, and internal meetings as required.

If you thrive in a fast-paced environment, excel at customer interactions and sales, and are passionate about driving sales success from the front, we want to hear from you! Join us in revolutionising our sales and making a real impact in our industry.