Senior Engineer - Network Security (Zscaler & Palo Alto)

We are looking for a skilled Network Security Engineer with hands-on experience in Zscaler (ZIA/ZPA) and Palo Alto Firewalls to support global enterprise security operations. The role involves incident management, change implementation, troubleshooting, and maintaining secure network access solutions in a 24x7 operations environment.

• Manage and support Zscaler ZIA, ZPA, and ZCC environments.
• Perform Incident, Change, Service Requests, and MACD activities within agreed SLAs.
• Configure and troubleshoot Palo Alto firewalls and Panorama.
• Implement and maintain web filtering, application control, and access policies.
• Monitor security events, logs, and network traffic to identify and resolve issues.
• Troubleshoot connectivity, VPN, proxy, and firewall-related incidents.
• Collaborate with internal teams, vendors, and OEM support for issue resolution.
• Participate in 24x7 support operations and major incident management.

• Strong understanding of TCP/IP, DNS, DHCP, VLANs, VPN, NAT, SSL/TLS, OSPF, BGP, EIGRP, MPLS, and IPsec.
• Hands-on experience with:
  • Zscaler Internet Access (ZIA)
  • Zscaler Private Access (ZPA)
  • Zscaler Client Connector (ZCC)
  • Palo Alto Firewalls
  • Panorama
• Experience with Palo Alto security features such as App-ID, User-ID, URL Filtering, and Security Policies.
• Knowledge of incident, change, and problem management processes.
• Excellent troubleshooting and analytical skills.
• Strong verbal and written communication skills for global client interaction.

• Cisco Routing & Switching
• Cisco ISE / NAC
• Infoblox (DDI)
• Citrix NetScaler (SLB/GSLB)
• Cisco ACI
• Cloud security and networking exposure

Mandatory Skills: Technical Troubleshooting .

Experience: 1-3 Years
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Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.