Technical Operations Engineer :: Contract :: Navi Mumbai, Hyderabad

Role: Technical Operation engineer

Location: Navi Mumbai, Hyderabad

Contract

Must-Hav

eManufacturing & Laboratory IT support

.• Laboratory workstation and peripheral support

.• GxP Printer Management and troubleshooting

.• Understanding of regulated pharmaceutical and manufacturing environments

.GxP Validation Suppor

t• Knowledge of GxP compliance requirements

.• Experience supporting GxP IQ/OQ procedures

.• Documentation and execution support for qualification activities

.• Ability to maintain validation-related records and evidence

.Infrastructure Operation

s• Onsite support services

.• Basic server, storage, and network device knowledge

.• Server hardware replacement and troubleshooting

.• Storage device physical interventions

.• Backup appliance installation, relocation, and handling

.• Network hardware physical support

.• Hardware diagnostics and vendor coordination

.Site Operation

s• IMAC services (Install, Move, Add, Change)

.• Daily operational inspections and health checks

.• Environmental monitoring response and escalation

.• Asset lifecycle management

.• Incident and service request management

.• LAN equipment physical install / replacement / refres

h• Wireless: AP mounting, controllers, antennae, wireless bridge

sIT Service Managemen

t• ITIL awareness

.• Incident Management

.• Problem Management

.• Change Management

.• Service Request Fulfillment

.Good-to-Hav

eInfrastructure & Data Center Operation

s• Equipment racking and stacking

.• Structured cabling and patching

.• Data center operations

.• Rack space planning and cable management

.• Network patch panel support

.Facilities Coordinatio

n• Power system intervention coordination

.• HVAC intervention coordination

.• Facilities management coordination

.• Environmental control systems awareness

.Application & Platform Suppor

t• In-house application support

.• Backup / Restore for Special Device

s• Special Device Stagin

g• Backup and recovery platforms. Knowledge of asset management and inventory control processes